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About the Course

We offer online alcohol seller server training. This course is designed to promote the legal and responsible sale and service of alcoholic beverages in Arkansas.

This course may be required for anyone selling alcoholic beverages in a store or serving drinks in a bar or restaurant. Servers, including waiters, bartenders, and their managers who complete this training are more successful in stopping under age drinking and in recognizing the signs of intoxication.

Our online course focuses on the skills and techniques used to recognize the signs of intoxication and how to intervene to keep your patrons and establishment safe. The training also covers underage drinking, ID checking, and much more.

Course Features

Our Arkansas online training course is an interactive course with full audio narration and real-world scenarios for the best user experience and information retention. Our course is 1.5 hours long. This course will work on your PC and mobile devices, like the iPhone and iPad. Once you create an account you can log in from any computer or mobile device and train any time, anywhere.

You can log in and out of your training account and your place in the course will be saved. Your course will be available to complete for 6 months from purchase.

After successfully completing this course and the 20 multiple choice question final exam, you will be able to print your Certificate of Completion from your own printer.

Course Outline

Our online Alcohol Seller/Server Training Course contains contains five units of instruction and an online final exam. Below is a detailed course outline of topics covered in the course.


Unit 1: Introduction

Topics in this Lesson:

  • Welcome
  • How This Course Works
  • Course Topics

Unit 2: Responsible Alcohol Service

Topics in this Lesson:

  • Responsibilities of a Server
  • Criminal Negligence
  • Dram Shop Laws
  • Dram Shop & Minors
  • Three Kinds of Duties
  • Unit Two Review
  • Unit Two Quiz

Unit 3: Minors and Alcohol

Topics in this Lesson:

  • Age Verification
  • ID Validation
  • ID Guides
  • Refusing an ID
  • Incident Log
  • Compliance Checks
  • Unit Three Review
  • Unit Three Quiz

Unit 4: Physical Effects of Alcohol

Topics in this Lesson:

  • Alcohol Absorption
  • Blood Alcohol Concentration
  • Absorption Triggers
  • Common Diseases and Disorders
  • Drink Tampering
  • Unit Four Review
  • Unit Four Quiz

Unit 5: Intoxication

Topics in this Lesson:

  • Recognizing Intoxication
  • Indicators of Intoxication
  • Go, Slow, No Technique
  • Managing Drinking Behavior
  • Unit Five Review
  • Unit Five Quiz

Final Exam

  • 20 multiple-choice questions - you must score at least 70% to pass

Certificate of Completion

Upon successfully completing our Alcohol Seller/Server Training course and final exam, you will be able to immediately print your certificate of completion. It will also be emailed to you.

Your certification is valid for 5 years from the date of course completion.

If you lose your Certificate of Completion and need a replacement, you can log back into your account and print additional copies.

Training Requirements

Alcohol Seller/Server Training is not mandatory in Arkansas. However the Alcoholic Beverage Control Board strongly encourages Permittees and their employees to take this Responsible Seller/Server training as part of the 'Arkansas Responsible Permittee Program'.

Some employers may require that you complete this course for employment.